Course curriculum

    1. IBI Online - Consultative Sales and Interpersonal Skills

    2. IBI Online - SUPPORT HOURS

    3. New Student Survey

    1. Consultative Sales and Interpersonal Skills Course PDF

    2. 1. Consultative Sales

    3. 2. Consultations and Sales

    4. 3. Understanding Your Customers

    5. 4. Interpersonal Skills

    1. Assignment Instructions

    2. Consultative Sales: Consultation Assignment - Video Explanation

    3. Consultative Sales: Consultation Assignment

    4. Consultative Sales: Retail Roundup Assignment - Video Explanation

    5. Consultative Sales: Retail Roundup Assignment

    6. Interpersonal Skills: Mystery Shopper Assignment - Video Explanation

    7. Interpersonal Skills: Mystery Shopper Assignment

    1. Consultative Sales Final Theory Exam Instructions

    2. Consultative Sales Theory Exam Review - Video Explanation

    3. Consultative Sales Final Theory Exam Review

    4. Interpersonal Skills Final Theory Exam Instructions

    5. Interpersonal Theory Exam Review - Video Explanation

    6. Interpersonal Skills Final Theory Exam Review

    1. End of Course Survey

About this course

  • $995.00
  • 22 lessons
  • 2.5 hours of video content