Course curriculum

  • 1

    Start Here

    • IBI Online - Consultative Sales and Interpersonal Skills

    • IBI Online - SUPPORT HOURS

  • 2

    Video Lessons

    • 1. Consultative Sales

    • 2. Consultations and Sales

    • 3. Understanding Your Customers

    • 4. Interpersonal Skills

  • 3

    Assignments

    • Consultative Sales: Consultation Assignment - Video Explanation

    • Consultative Sales: Consultation Assignment

    • Consultative Sales: Retail Roundup Assignment - Video Explanation

    • Consultative Sales: Retail Roundup Assignment

    • Interpersonal Skills: Mystery Shopper Assignment - Video Explanation

    • Interpersonal Skills: Mystery Shopper Assignment

  • 4

    Theory Exam Review

    • Consultative Sales Theory Exam Review - Video Explanation

    • Consultative Sales Final Theory Exam Review

    • Interpersonal Theory Exam Review - Video Explanation

    • Interpersonal Skills Final Theory Exam Review